Question 1

Does Koio offer sales, coupon codes or discounts?

Accepted Answer

Yes. Koio runs a 10 to 15 percent newsletter welcome on full-price pairs, free US shipping over $100, and Final Sale markdowns up to 50 percent off past-season Capri, Court, and Pacific colorways. Sitewide percentage codes cluster around Memorial Day, Labor Day, and Black Friday. Only one code applies per order, so pick the largest available discount for your cart.

Question 2

Does Koio offer free shipping?

Accepted Answer

Yes, Koio includes free standard US shipping on orders over $100. Since entry-level pricing on the Capri starts at $260, every single-pair order clears the threshold automatically. Expedited and international shipping carry separate rates, billed at checkout.

Question 3

How do I apply a promo code at Koio checkout?

Accepted Answer

Add your shoes to the cart, click "Checkout," then look at the order summary on the right. Paste the code into the field labeled "Discount code" and click the gray "Apply" button. The discount drops into the order total before you confirm payment, shipping, and billing.

Question 4

Are Koio sneakers really made in Italy?

Accepted Answer

Yes. Every pair is built in family-run workshops in the Marche region of Italy, the same leather belt that supplies several heritage luxury houses. The leathers are tanned in Italy, the lasts are Italian-made, and the finishing is done by hand. Founders Chris Wichert and Johannes Quodt sourced the workshops on a 2014 trip and have stayed in the same region since.

Question 5

What is the Koio return policy?

Accepted Answer

Returns are accepted within 14 days of delivery on unworn pairs in original condition with the box and tags. Final Sale items, gift cards, and Resole service orders cannot be returned. US orders get a prepaid label through the online Returns Center, and refunds land on the original payment method within 5 to 10 business days after the warehouse scans the package.

Question 6

How does the Koio Resole service work?

Accepted Answer

You ship a worn pair back to Koio through the Resole and Repair page on koio.co, the team replaces the sole and refreshes the upper, and the shoe ships back. The service costs well below a new pair and earns a small store credit toward your next order. The same Italian Marche workshops that built the original pair handle the repair.

Question 7

Why is my Koio coupon not working?

Accepted Answer

The most common reasons are Final Sale exclusions, an expired code, a single-use restriction already triggered, or a new-customer lock on a returning account. Only one code applies per order, and percentage codes typically do not stack with already-discounted Final Sale pricing. Try a fresh code from the live list on a current-season full-price model.

Question 8

Is Koio a good alternative to Common Projects?

Accepted Answer

For most shoppers, yes. Koio's Capri lands in the same minimalist white leather lane as the Common Projects Achilles, both built in Italy on a similar last and similar leather grade, but Koio's $260 price is a meaningful step below the Common Projects $425 average. The Resole service also extends the wear life in a way Common Projects does not formally offer.

Category	Koio Coupon Codes & Discounts
Sitewide	Get $25 OFF
Sign Up Offer	Get 10% Off
Women's Footwear	Up To 20% Off
New Arrivals	Flat 10% Off
Blue Dot Collection	At $30 Off

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